Valley Bloom Floral Design value your security and privacy. Your online order is protected by using our secure server. While we hold your credit card and customer details we never store them. Should you have any questions regarding our online ordering system please call on 03 528 0339.

All pricing on this website is in New Zealand dollars (NZ$) and includes GST of 15%.

Throughout New Zealand seasonal and regional conditions may affect the supply of flowers and foliages. In some circumstances Valley Bloom Floral Design may need to substitute a flower variety for another in order to fulfil your order requirements.  All pictures are a guide to the style of flowers that will be delivered. Any substitutions made will be of equivalent value and quality.

Valley Bloom Floral Design guarantees the freshness, flower quality and value of every order. Each arrangement delivered by us is created by a professional florist.

If a customer is unhappy with a Valley Bloom Floral Design product we will discuss the issue with you and provide a suitable outcome, if it is accepted that the complaint is justified. We may replace the product or refund the original amount paid. Refund/replacement applies only to local deliveries.
Complaints must be made within 24 hours of delivery to Valley Bloom Floral Design.

We cannot accept items for return if they have been damaged with our couriers; we take extreme care when packing goods. Valley Bloom Floral Design cannot take responsibility for any loss or damage to goods occurring in transit.

Valley Bloom Floral Design cannot cancel any order that has already been made up.

Keep flowers in a clean vase and change the water every 2 days, at the same time re-cut the flower & foliage stems bottoms at a 45-degree angle. Use tepid (slightly warm water). Keep flowers in a cool place and AWAY from the following; fruit (the gas given off from fruit will shorten the life of the flowers) direct sunlight, drafts and air conditioning.